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igc_password_expiry [2018/10/04 15:24] cfadmin |
igc_password_expiry [2024/04/02 11:29] (current) cfsupport |
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| - | ====== IGC Password Expiry ====== | + | ====== CareFree (Hosted) Password Expiry ====== |
| This training guide is specifically for users where their CareFree system is hosted and their password has expired. | This training guide is specifically for users where their CareFree system is hosted and their password has expired. | ||
| <WRAP center round important 100%> | <WRAP center round important 100%> | ||
| - | **Please note that all users __must__ log into IGC using the [[https://hosted.carefreeapp.co.uk/RDWeb|IGC Login URL]] __not__ the RDP connection when their password has expired** | + | **Please note that all users __must__ log into IGC using the [[https://cloud.carefreeapp.co.uk/RDWeb|IGC Login URL]] __not__ the RDP connection when their password has expired** |
| </WRAP> | </WRAP> | ||
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| <WRAP center round important 100%> | <WRAP center round important 100%> | ||
| - | **Before ringing the support desk please attempt to log in using the [[https://hosted.carefreeapp.co.uk/RDWeb|IGC Login URL]] as there is a possibility that the password has expired** | + | **Before ringing the support desk please attempt to log in using the [[https://cloud.carefreeapp.co.uk/RDWeb|IGC Login URL]] as there is a possibility that the password has expired** |
| </WRAP> | </WRAP> | ||
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| - | 1. Log in using the [[https://hosted.carefreeapp.co.uk/RDWeb|IGC Login URL]]. A message indicating that your password has expired may appear as shown in the example below: | + | 1. Log in using the [[https://cloud.carefreeapp.co.uk/RDWeb|IGC Login URL]]. A message indicating that your password has expired may appear as shown in the example below: |
| {{ :wiki:2018-10-04_11h59_3622.png?450 |}} | {{ :wiki:2018-10-04_11h59_3622.png?450 |}} | ||
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| <WRAP center round important 100%> | <WRAP center round important 100%> | ||
| **If the browser has remembered the previous password please ensure this is changed to the new password** | **If the browser has remembered the previous password please ensure this is changed to the new password** | ||
| + | </WRAP> | ||
| + | |||
| + | <WRAP round tip 100%> | ||
| + | **To see how to log into CareFree (hosted) please see the page [[igc_login|Logging into CareFree (Hosted)]]** | ||
| </WRAP> | </WRAP> | ||